FAQs

Please find answers to commonly asked questions when working with Aluxe & BirdieBox.

For all programs under $50,000, Net 30 terms are honored. For programs over $50,000, a 50% deposit is required and balance due upon agreed terms at time of the order.

In order to keep things simple and clear, we do not offer price breaks until at least 2,000 units.

Pricing is valid for 10 days from the time you receive the quote. After that, the order is subject to potential price changes due to supply chain constraints.

Standard turnaround time for orders varies by product and listed under each product in this catalog. Most range between 4-8 weeks depending on decorating type.

We offer laser etching, laser printing, and embroidery. All decoration is done in-house.

Absolutely! The gift sets on this site are just a few ideas. Feel free to mix & match and curate a set that makes the most sense for your client.

The branding fee per product is $2.50. Additional pieces of artwork on a product are an additional $2.50 per location. (ex: logo on one side of a tumbler, another logo on the other side)

Yes! If you're sourcing custom packaging from us and one additional item, you can ship your pre-sourced item to us to kit along with the rest of your gift set.

You bet. We can ship on our account at $19.50 per shipment for drop shipping, quoted by order for bulk, or ship on your/your client's shipping account. Shipping is not included in pricing for any item in this catalog.

That's exactly what BirdieBox does. We have over 100 partnerships with luxury brands around the world and can source the perfect item for your client. Visit our Brand Partners page and fill out the contact form to learn more.

Spec samples are available at the prices shown. Simple add to your cart and checkout as usual.

Here is a site you can use to help! Click Here